Subscription Policy
Kenzako Subscription Policy
At Kenzako, we believe in skincare that fits effortlessly into your lifestyle. Our subscription service is designed to keep your self-care rituals consistent and stress-free.
How It Works
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Choose your preferred delivery frequency: Every 4 weeks (10% off) or Every 8 weeks (8% off)
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Your selected products will be automatically delivered to your doorstep
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Enjoy exclusive savings, flexible scheduling, and early access to new launches
Subscriber Benefits
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Ongoing savings on your favourite Kenzako rituals
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Flexible management – skip, pause, or cancel anytime
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Priority access to limited edition drops and special offers
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No commitments – modify your subscription whenever you need
Shipping & Billing
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Orders are billed automatically on the day of dispatch
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You will receive a reminder email before each renewal
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Free shipping applies to eligible orders as per our general shipping policy
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Secure payments: Kenzako does not store or have access to your credit card details. All payments are processed securely through Shopify’s PCI-compliant checkout system.
Cancellations & Changes
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Cancel or edit your subscription at any time through your Kenzako account
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Please make changes at least 48 hours before your next scheduled billing date
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Need help? Reach out to us at hello@kenzako.com.au
💚 Your Ritual, Your Way
Our goal is to make glowing skin and self-care easy, empowering, and entirely on your terms. Subscribe confidently—your skin (and schedule) will thank you.