Subscription Policy

Kenzako Subscription Policy

At Kenzako, we believe in skincare that fits effortlessly into your lifestyle. Our subscription service is designed to keep your self-care rituals consistent and stress-free.

How It Works

• Choose your preferred delivery frequency: Every 4 weeks (10% off) or Every 8 weeks (8% off)

• Your selected products will be automatically delivered to your doorstep

• Enjoy exclusive savings, flexible scheduling, and early access to new launches

Subscriber Benefits

• Ongoing savings on your favourite Kenzako rituals

• Flexible management – skip, pause, or cancel anytime

• Priority access to limited edition drops and special offers

• No commitments – modify your subscription whenever you need

Shipping & Billing

• Orders are billed automatically on the day of dispatch

• You will receive a reminder email before each renewal

• Free shipping applies to eligible orders as per our general shipping policy

• Secure payments: Kenzako does not store or have access to your credit card details. All payments are processed securely through Shopify’s PCI-compliant checkout system.

Cancellations & Changes

• Cancel or edit your subscription at any time through your Kenzako account

• Please make changes at least 48 hours before your next scheduled billing date

• Need help? Reach out to us at hello@kenzako.com.au

💚 Your Ritual, Your Way

Our goal is to make glowing skin and self-care easy, empowering, and entirely on your terms. Subscribe confidently—your skin (and schedule) will thank you.